Bubble&Stitch Terms and Conditions
There is no minimum order to use the locker or consierge service, however if your order amount is less than €14 we will add an additional €1.50 surcharge fee.
Minimum weight for wash and fold
The minimum weight for our wash and fold service is a 6kg load.
The prices may change without prior notification.
The orders that are not paid within 30 days of collection will be considered abandoned and donated to charity.
Any lost items must be reported within 5 business days. Bubble&Stitch makes its best reasonable effort to track every item that we process and will review all lost items claims on a case by case basis. Any items determined to have been lost by Bubble&Stitch will be reimbursed in accordance with the International Fabricare Fair Claims Guide and shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition.
When leaving items in lockers, please ensure that your locker has been correctly closed and locked. Bubble&Stitch is not responsible for any loss or damage resulting from a failure to properly lock the locker.
Although, we try as hard as possible to track such items, we are not responsible for loose items such as jewelry, watches, cash, detachable buttons, cufflinks, belts, broaches, stings, laces, hoods or loose items on garments, etc.
We request that customers remove these items and empty pockets prior to leaving items with us as we can not be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.).
Any personal property placed in a Bubble&Stitch locker that appears to have value will be removed by Bubble&Stitch and stored for 30 days. If items are unclaimed after 30 days, all property will be donated to charity.
Bubble&Stitch will adhere a permanent barcode to your garments in an inconspicuous location. These barcodes are very important in helping us track your garments so that items are not lost and to ensure you are billed consistently every time. Unfortunately we can not accommodate requests not to adhere barcodes.
Bubble&Stitch will make its best reasonable effort to return clothes within 2 business days of dropoff, not including public holidays, however, we do not guarantee turnaround times and assume no responsibility for any damages that may occur due to a delay in service. The daily pick-up times of the clothes vary by location.